717-357-7074
71 Meadow Lane, Danville, PA 17821

Style Matters Conflict Style Inventory

Style Matters Conflict Style Inventory

Style Matters: The Kraybill Conflict Style Inventory is a psychometrically-valid, culturally flexible, 24 page conflict style inventory or quiz that shows users their preferred style of conflict management.  The inventory provides a personalized score report with detailed suggestions for optimizing the user’s conflict style plus info that can be shared with others who wish to support the user.  It can be used solo or taken prior to a trainer-led workshop.  The paper version is self-scored and assumes the presence of a trainer.

Style Matters scores users on five styles of conflict – Directing, Avoiding, Harmonizing, Cooperating, and Compromising – indicating which conflict styles they prefer most and least.   Several pages are devoted to each style, outlining its strengths and caution points, and giving tips for working with people who favor this style.  Style Matters also scores users on their Storm Shift, which is how behavior changes as conflict becomes more intense.


We can provide this assessment completely online.  The online version includes a live interactive session between the student and the instructor, Randy Marcoz, a certified Master Practitioner of the Myers-Briggs Type Indicator and a certified administer of many other personality instruments.

  • After registration, students will receive their own personal link to take the Style Matters Conflict Style Inventory online.  Intelligent Communication uses the publisher of the Style Matters Conflict Style Inventory, Riverhouse ePress, to provide online assessments for our clients.
  • Once the student completes the assessment, the report will be forwarded to the instructor, who will set up a 30-minute online session with the student.
    • These sessions are individual sessions involving the instructor and a single student.
    • The student has the opportunity to get all his/her questions answered by a certified practitioner.
  • The student will receive his/her Style Matters Conflict Style Inventory report in PDF format by the end of the the live session.

Contact us if you are interested in the Style Matters Conflict Style Inventory for yourself or your team.

If you would like to take the Style Matters Conflict Style Inventory online you can purchase it from our online shop.

Category