717-357-7074
71 Meadow Lane, Danville, PA 17821

Mediation

Mediation

Mediation is a cooperative problem solving process where a neutral party assists opposing parties to come to a favorable resolution.  The most important skills associated with successful mediation is empathic listening and effective communication.  Both of these skills are key skills taught in the Intelligent Communication approach.  Our mediation services represent the application of the Intelligent Communication approach to this discipline.  We have developed our unique approach to mediation from our years of teaching interest-based negotiations skills within the Intelligent Communication model.   Our approach involves training, coaching, and guiding parties to use Intelligent Communication model and associated skills to achieve win-win resolutions and avoid additional damage to relationships.

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